How to reach us
Phone is fastest. You'll talk to someone who knows the equipment and can answer questions about portable toilet rental, dumpster sizes, restroom trailers, and whether a unit fits your site. We handle same-day requests when the schedule allows. Email works too if you prefer to send photos of your site or describe a complex setup. Include your project dates, the number of people using facilities, and whether you need ADA accessible equipment. Response time is usually within a few hours on weekdays.
The easiest path is our request a quote form, which lets you pick equipment types and dates without calling. It syncs with our calendar so you see availability before you submit. For emergencies, a burst septic line, a last-minute event, a construction delay that needs restrooms fast, call and ask about emergency septic service or emergency porta potty rental. We keep units ready for urgent jobs in Ann Arbor.
What to tell us when you call
Have your project dates and site address ready. The address matters because we need to know if a roll-off dumpster can reach you, it requires about 60 feet of straight clearance behind the delivery truck. Tell us how many people will use restrooms during the peak hours, because that drives how many units you need. Under OSHA 1926.51(c)(1), a construction site with 20 workers needs 1 toilet facility; sites with more workers need additional capacity scaled by headcount.
If you're planning an event restroom rental or managing construction site services, mention whether the space is indoors or outdoors, paved or gravel, and whether utilities matter. Some jobs want deluxe flushable porta potties instead of standard units. Others need handwashing station rental because the work involves coatings or herbicides, those jobs are covered under OSHA 1926.51(f)(1), which requires washing facilities at the job site. We stock both, and staff can confirm what your job needs.
For septic tank pumping, tell us your tank location, the last time it was serviced, and the number of people in the household. A residential septic tank is typically pumped every 3 to 5 years, depending on tank size and household size. If you're not sure when you were last pumped or how large your tank is, we can help you figure that out over the phone.
Service area
Ann Arbor Porta Pros covers Ann Arbor and nearby towns including Ypsilanti (6.4 miles east), Pittsfield (6.1 miles south), Scio (6.6 miles west), Delivery fees apply based on distance. If your address is outside our core service zone, we'll tell you upfront whether we can reach it or recommend a provider closer to you.
How fast can you deliver?
Same-day delivery happens when the truck is available and the order comes in before mid-morning. Next-day delivery is standard. Weekend and holiday deliveries cost more and need at least 48 hours' notice.
Do you rent portable toilets for events?
Yes. We stock standard units and deluxe flushable units for wedding restroom rental, festivals, races and outdoor gatherings. We also rent restroom trailers with running water and flushing toilets for larger events.
What if my dumpster overflows before pickup?
Contact us immediately. Overfilled dumpsters violate regulations and create safety hazards. We can arrange early pickup or swap in a larger unit. Overflow charges may apply under your rental agreement.
Can you service a portable toilet in winter?
Yes, though cold weather slows chemical action and freezing can damage tanks. We winterize units for Ann Arbor's climate and adjust service frequency as needed. Discuss your winter project with us so we plan accordingly.
Do you offer discounts for long-term rentals?
Monthly and weekly rates are lower per day than daily rentals. Longer commitments reduce our dispatch costs and yours. Call to discuss your timeline and get a firm quote.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.